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Music curation for retail and hospitality brands.

Our curation service offers one-of-a-kind playlists designed to shape atmospheres and strengthen brand identity.

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    Human-led curation by experienced music professionals.
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    One-of-a-kind data-backed playlists built for your brand.
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    Dedicated scheduling, regular updates and ongoing support across all locations.

Not just playlists. A signature sound for your brand.

Playlist curation goes beyond our background music library. It's a premium, fully bespoke service for brands who understand that music shapes how customers feel, how long they stay, and how they remember you.

One-of-a-kind playlists, built around your brand.

Working closely with your team, our musicologists invest time to really get to know your brand, your environments and customers. Each track is chosen just for you.

We regularly refresh tracks and evolve your sound as your brand grows, so your music stays consistent and on-brand.

Data-led. Expert-controlled.

Music choices are backed by academic models and data covering energy, tempo and mood, so the result is a sound that's entirely your own and has impact.

We’ll even manage your playlist schedule so they’re finely tuned per daypart, and you’ll have full visibility and control of your entire estate in Studio.

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5 steps to your brand sound.

Our curation process is built on collaboration, music data and real-world experience. Here's how we work with you to create something exceptional.

1.

Brand discovery session.

We begin with a thorough understanding of your brand, including your values, audiences and environments, to define exactly what your sound should be.

2.

Defining the musical brief.

Our clear music briefs are built around commercial objectives. They include how many playlists and whether a single soundtrack or various music profiles are needed.

3.

Creating the Blueprint.

The Blueprint is more than a playlist proposal - it’s a document that captures our strategy, tempo, genre and mood parameters, sample playlists, and proposes a music schedule aligned to trading patterns.

4.

Expert music curation.

Our musicologists expand approved sample playlists into fully bespoke soundtracks. Each track is scrutinised for how it performs, including tempo, energy and valence.

5.

Continuous improvement.

Our process includes ongoing observation of impact and regular reviews. Feedback from staff and customers is assessed, and quarterly reviews revisit the original objectives.

Playlist curation for retail and hospitality.

Whether you're running a flagship retail environment or a multi-site hospitality group, our curation service shapes how customers feel and how they behave.

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Retail.

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    Create a signature sound consistent across every site.
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    Adjust energy and pace to match different trading periods.
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    A fully managed music curation service where we’ll take control of your schedule and updates.
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Hospitality.

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    A one-of-a-kind soundtrack for hospitality venues, designed to have operational impact.
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    Transition seamlessly from daytime ambience to evening energy.
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    Maintain a consistent feel across multiple venues.
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Why choose our playlist curation for business?

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Truly bespoke.

Avoid templates and generic picks. Every playlist is built from scratch for your brand, by music professionals who invest the time to understand what makes your business unique.

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Human creativity, data precision.

Our curators are DJs, producers and radio experts, armed with intelligent tools that analyse energy, mood, tempo and instrumentation to ensure every track lands perfectly.

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Fully managed.

We handle the brief, the build, the scheduling and the ongoing updates. You'll have a dedicated Account Manager and Lead Music Curator throughout.

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Consistency at scale.

Whether you have ten locations or a thousand, Studio ensures every site sounds exactly as your brand intended, with no rogue playlists and no surprises.

From my first interaction with Startle I have been very impressed with the understanding they have of what we're looking for. Creating a 'vibe' or environment within a space is something quite hard to explain but the support and reactivity they gave throughout the curation process was incredible.

Joe Gilbert

Head of Business Development

Startle have consistently been a great support to our stores. From their content management, music profiling and technical support, Startle have enabled us to create a seamless shopping atmosphere across our full store estate.

Iris McSweeney

Marketing Manager

Startle has proved to be the perfect partner for Pizza Pilgrims, embracing all of our ideas for using music and technology to enhance our pizzerias. Our playlist management has improved massively.

Thom Elliot

Startle have partnered with us to produce a playlist for the JLR global retailers. Adam and James have been both professional, and quick to respond to JLR requests, providing requested guidance and clarity of information when needed. Startle have been proactive to request further learnings and feedback on their services.

Lainey Ottewell

Retail Environment Specialist

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Book your brand sound discovery call.

Book your free brand sound discovery call to see how Startle can transform your music and signage across all locations.

On this call we’ll:

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    Learn about your brand, venues and customers.
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    Map that to a tailored music direction, something useable.
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    Share how sound can improve customer experiences.
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    Give you a clear plan and a tailored follow up.
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    Answer your questions on rollout and next steps.

Just need a quote? Request pricing here.

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Faqs.

Frequently asked questions.

What is playlist curation for businesses?

Playlist curation for businesses is the process of professionally selecting and organising music playlists that reflect a brand’s identity, audience, and environment. Curated playlists are designed to influence customer mood, behaviour, and overall experience.

How often will my curated playlists be updated?

Our music team updates your curated playlists every month as standard - but as your brand evolves, we'll work with you to refresh your sound more frequently if needed. Your playlists are never finished.

Who manages my music day-to-day?

You'll have a dedicated Lead Music Curator who acts as your in-house music manager, alongside a dedicated Account Manager. Between them, they handle scheduling, updates, reviews and any changes - so you always have an expert on hand.

How is Playlist Curation different from your background music service?

Our background music service gives you access to over 100 professionally curated playlists, ready to schedule and use. Playlist Curation goes further. We build something entirely bespoke for your brand, from scratch, using a structured process that aligns music to your values, environment and commercial goals. It's a premium, managed service for brands who want a truly unique sound.

Can I still use Studio to manage my music?

Yes. Studio provides your head office team with full visibility and oversight across your entire estate so you can see what's playing at any location, monitor schedules, and apply overrides when needed. Your curation team handles the creative, Studio gives you the control.

Why can't I just play Spotify or Apple Music in my venues?

Consumer streaming services aren't licensed for commercial use. Playing them in a business environment means you're not covered for the licences you legally need. Find out more about music licenses for businesses.