Enhancing the in-venue experience at Prezzo Italian.

Insights from a recent visit to a Prezzo Italian location, including observations on background music and digital signage.

WaveRhythmRhythmPrezzo Italian

Great environments aren’t accidental - they’re designed.

Music, signage and atmosphere influence how long customers stay, how they feel, and how they perceive a brand.

In restaurant environments, these elements help shape atmosphere, influence how guests feel throughout their meal, and enhance the overall dining experience.

We visited a Prezzo Italian location in Braintree to provide some feedback.

What we observed at Prezzo Italian.

Prezzo Italian has recently taken incredibly positive steps through its rebrand and refreshed positioning, modernising the brand identity and investing in interiors, menus and customer experience. With a well-known national presence and a renewed focus on relevance, our observations and suggestions could support and further enhance that momentum.

Music.

Music was present within the restaurant, but at a very low level and difficult to hear across much of the space.

At the same time, the overall environment felt noisy, making it hard to clearly hear either the soundtrack or staff interactions.

For a brand undergoing repositioning, music can be a powerful tool to help shape first impressions, elevate ambience and reinforce a more modern, premium perception.

Signage.

There was no visible use of digital signage within the restaurant.

Communication relied on traditional printed materials, creating an opportunity to bring more flexibility and freshness to campaigns and guest messaging.

Digital signage could support menu highlights, limited-time offers, drinks promotions and ingredient storytelling, while helping reinforce the updated Prezzo Italian identity.

Key opportunities.

1.

Improve the balance of the in-restaurant sound experience.

Review speaker placement and volume levels so music is clearly audible, evenly distributed and supportive of conversation rather than lost within venue noise.

2.

Introduce a more intentional music identity.

Move towards a carefully curated soundtrack that reflects the warmth, style and sociability of modern Italian dining.

3.

Use signage to reinforce the rebrand.

Introduce digital screens to showcase menu innovation, promotions and storytelling - helping bring the refreshed Prezzo Italian identity to life across the estate.

Your sample soundtrack.

Based on your brand, audience and environment, here’s an example of how your music could feel with Startle.

About your playlist.

This playlist has been designed to reflect Prezzo Italian’s refreshed identity - blending contemporary Mediterranean grooves, stylish Italian classics and warm, feel-good rhythms to create a vibrant and welcoming dining atmosphere.

The intention is to create a soundtrack that feels social, stylish and memorable - helping elevate the overall dining experience.

The intention is to:

  • Create a warm and contemporary Italian dining atmosphere
  • Reinforce the refreshed brand identity
  • Add energy and personality without overpowering conversation
Blob

How Startle helps.

Brand keywords, Startle playlists and song data

Music.

Choose from our library of over 100 professionally crafted playlists spanning genres, moods and sectors, or opt for curated soundtracks designed to enhance restaurant atmospheres.

UI showing display asset management

Signage.

We offer simple, scalable digital signage to support menu storytelling, seasonal campaigns and promotions - helping create a more engaging dining experience.

UI showing the selection of sites

Control.

With Startle Studio, you’ll have full visibility and control of all your venues’ music and signage schedules from a central platform, ensuring consistency across your entire estate.

What this can look like in practice.

We’ve worked with multi-site restaurant brands to create more engaging, social and atmosphere-led environments across their estate.

We partnered with ASK Italian to help strengthen the in-restaurant experience across multiple locations. With a recognisable national brand and strong focus on guest experience, music plays an important role in shaping atmosphere and perception.

By aligning sound with ASK Italian’s contemporary Italian positioning, we helped create a more consistent and engaging environment across the estate - supporting both everyday dining and key promotional moments.

This approach included:

  • Curated playlists aligned to brand personality and dining occasions
  • Regular updates to keep music fresh and relevant
  • Centralised control across a multi-site estate
Prezzo Italian

From my first interaction with Startle I have been very impressed with the understanding they have of what we're looking for. Creating a 'vibe' or environment within a space is something quite hard to explain but the support and reactivity they gave throughout the curation process was incredible.

Joe Gilbert

Head of Business Development

Blob

Book your brand sound discovery call.

Book your discovery call to explore how music and signage could enhance experience, consistency and engagement across your estate.

On this call we’ll:

  • Pink check icon
    Learn about your brand, venues and customers.
  • Pink check icon
    Map that to a tailored music direction, something useable.
  • Pink check icon
    Share how sound can improve customer experiences.
  • Pink check icon
    Give you a clear plan and a tailored follow up.
  • Pink check icon
    Answer your questions on rollout and next steps.

Just need a quote? Request pricing here.

  • Number of locations *