WaveRhythmRhythmBarista serving coffee to customers

Background music for cafes and coffee shops.

Startle is the fully managed background music and digital signage provider for cafes and coffee shops.

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    A ready-to-go playlist library or fully bespoke curation, refreshed regularly and built around your brand.
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    Branded digital signage for menu boards and seasonal promotions, across every site.
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    Manage music and screens site-by-site or group wide, from one platform.

Why music matters in coffee shops.

Music isn’t just atmosphere, it changes how people behave. Research dating back to the 1980s found that tempo affects how quickly people eat and drink, nudging a quick counter visit or a longer, more considered stay. University of Illinois research found that moderate ambient noise, around the level of a busy cafe, actually boosts creative thinking, which is why the soundtrack matters as much to the laptop crowd as it does to a queue of walk-in customers.

Cafes & coffee shops

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Startle Music.

Over 100 professional, sector specific playlists that can shift automatically between dayparts; a slower morning opening, a livelier lunchtime rush.

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    Every playlist is professionally compiled to shape venue pace, mood and brand perception.
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    Already have a Spotify playlist you like the sound of? We’ll find you a professionally curated match, or you can edit and build your own.
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Music Curation.

We get to know your brand, your space and your customers, then build a soundtrack that's entirely yours.

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    Our process takes into account the acoustics of a working cafe - including how to keep espresso machine noise from fighting your music.
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    Our curation process is built on research and academic models, so your cafe’s soundtrack leaves a lasting impression consistent with your brand.
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Brand keywords, Startle playlists and song data
TV showing a special offer on coffee and cake

Digital signage.

In a cafe, the screen behind the counter does as much selling as the barista.

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    Use screens to showcase menus, promotions specials, and seasonal campaigns.
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    Schedule promotions and messaging in Studio, synced with your music, to keep a queue moving and engaged.
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How Startle sets up your cafes.

Here’s how we take you from that first conversation to fully live soundtracks and screens across every coffee shop.

1.

Discovery session.

We learn about your brand, your sites and how each one trades, from first coffee to close.

2.

Sound & screens plan.

We help you map a daypart schedule, agree whether ready-to-go or bespoke playlists suit you best, and plan where menu boards and promotions could go.

3.

Setup.

Startle players are shipped to you, ready to plug in, with engineers on hand for trickier rollouts, while your playlists and screen content are loaded into Studio ahead of launch.

4.

Go live.

Music and signage launch across every cafe, with our team monitoring performance and you in full control through Studio.

5.

Ongoing support.

As your menu, seasons and campaigns move on, so do your playlists and screens.

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Consistent sound and screens at every site in your cafe group.

Replicate a perfectly curated atmosphere across your whole coffee shop estate from a single platform with Startle Studio.

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    Simple drag-and-drop scheduling for dayparts, and volume control across every site.
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    Offline playlist caching, so the music keeps playing even if a site's connection drops.
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Trusted by cafe brands like yours.

BEAR Coffee wanted a sound to match their trendy store designs, and the flexibility to move from coffee shop by day to cocktail bar by night. Startle’s music team took the playlists BEAR had already started and grew them into a full brand sound - soul, disco and indie at around 116BPM, with funkier disco and house for evening sessions.

Their sites are soundtracked perfectly to match their brand, with access to the easy Startle Studio to make changes when needed, as well as our 24/7/365 Relentless Support™.

Read the full case study

Finding our brand sound has been an exciting journey, and the support from the Startle team has been incredibly valuable. They nailed it from the start, and we’ve been happily listening to these playlists ever since.

Hattie Shaw

Marketing Manager

Read the case study
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Startle’s music solution was exactly what we were looking for. Their team worked collaboratively with Santander to create the interactive Jukebox. Our customers like the music and the way they can select the tracks using a touchscreen. The music adds to the buzz of the Work Café.

Tracy Doughty

Project Manager

Read the case study
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Book your brand sound discovery call.

Book your free brand sound discovery call to see how Startle can transform your music and signage across all locations.

On this call we’ll:

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    Learn about your brand, venues and customers.
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    Map that to a tailored music direction, something useable.
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    Share how sound can improve customer experiences.
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    Give you a clear plan and a tailored follow up.
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    Answer your questions on rollout and next steps.

Just need a quote? Request pricing here.

  • Number of locations *

Faqs.

Frequently asked questions.

How does the music adapt through the cafe day?

Automatically, according to your schedule. Playlists shift energy through set dayparts - a calmer morning opening building to a busier lunchtime rush - with no staff intervention needed.

Can head office control music across every cafe?

Yes, through the Studio platform, with permission levels so store teams have exactly as much control as you want them to.

How is pricing structured for a cafe group?

A predictable monthly cost based on your number of sites - get in touch for a tailored quote.

Do I need a music licence for my cafe?

Yes - commercial premises need a licence. More on music licensing here.